Pastoral care

Pastoral care staff provide a professional and confidential space where your experience of illness and hospitalisation can be shared and understood.

Pastoral care staff are qualified employees that are part of the Mater interdisciplinary team. Every patient, including close family, are offered thoughtful, sensitive and relevant emotional and/or spiritual support.

Pastoral care staff can listen to your fears, worries, hopes and dreams and can provide support during times of grief and loss.  They can help you find meaning in your situation and help with any practical matters.

A pastoral care worker can be contacted by calling 99007300 or calling 8385 from the bedside phone. Patients can also ask their nurse to contact the pastoral care team on their behalf.

Communion Ministry

Holy Communion is available on request. The Hospital Chaplain and appointed Ministers of Communion visit patients regularly.


The Sacramental needs of patients can be met by the Hospital Chaplain, who can be contacted by a member of Pastoral Care.


The chapel is located on the Ground Floor and is open at all times for quiet reflection or prayer.

If you require sacramental support or if you would like to be visited and supported by a representative from your faith denomination please contact pastoral care so they can assist you.

Relaxation Programs

  • Reiki relaxation – individual 20 mins, weekdays only - (to book call 8389 or 99007688)
  • Group Mindful Relaxation (please consult your nurse before attending) Fridays 3pm, McAuley Lounge, Ground floor 

TV Channel Programs

  • Channel 305 - Documentaries: The History of the Mater Hospital, St Vincent’s Hospital, the Sisters of Mercy and Sisters of Charity.
  • Channel 305 - Mass live telecast from the comfort of your room at 9am Tuesday, Wednesday, Thursday and Sunday.  
  • Channel 306 - Mindful relaxation – a 30 minute/24 hour loop to help alleviate anxiety and help improve sleep. You may also purchase this DVD at reception for $20.
  • Channel 307 - ‘The Power of the Heart’ and ‘The Connection’.  Two inspirational and uplifting movies on a 24 hour loop that investigate the power of the heart and mind in healing