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The presence of friends and family is key to the healing process. In special circumstances our visiting times may be flexible. Should the need arise to visit outside normal visiting hours please discuss this with the nursing staff.
Visitor lounges on each floor provide a relaxing area for patients and visitors to meet. The café and the Mater Healing Garden, behind the café, on the ground floor provide alternative areas to meet patients.
Smoking is not permitted in any building, vehicle or area within the Mater campus.
Mobile phones should be switched off in the Intensive Care Unit, operating theatres and special care nursery as they may interfere with medical equipment.
In general ward areas mobile phones should be turned off when at the patient bedside. Mobile phones may be used in the patient lounges or corridors. Patients should move away from medical equipment when using a mobile phone to ensure, if possible, that they are separated by a distance of at least half a meter.