Due to the COVID-19 situation Visitor Restrictions are in place.

Visitor guidelines - NO VISITORS

General Wards:

  • No visitors - exceptions can be made for palliative care, or patients requiring a support person - this decision is made by the Nurse Unit Manager, Director of Nursing or After Hours Director of Nursing.

Maternity: Partners only - NO VISITORS

Partners must wear a mask at all times.  Where possible, we recommend that partners stay and do not leave the hospital. (Partners who do stay can order meals free of charge.)

More information on COVID-19:


Note: for infection control reasons, potted plants (including potted orchids) are not permitted in patient rooms. Due to space limitations and infection control policies, we are unable to have flowers in the Intensive Care Unit.

Outside of COVID Restrictions

The presence of friends and family is key to the healing process.  In special circumstances our visiting times may be flexible. Should the need arise to visit outside normal visiting hours please discuss this with the nursing staff.

What visitors can do to help prevent infection?

  • Visitors should avoid coming to the hospital if they are feeling unwell. If they have suffered from any form of gastro, they should not visit for 48 hours after symptoms have ceased.
  • Children that are unwell or just recovering from an illness should not be brought to the hospital.
  • Visitors are welcome to use the hand washing sink or alcohol gel to clean their hands when entering and leaving the wards.
  • Visitors should not touch the relative/friend's wounds or devices such as drips.
  • If possible, visitors should not sit on the beds or use the patient bathrooms. Public bathrooms are available on each floor. 


Smoking is not permitted in any building, vehicle or area within the Mater campus.

Mobile phones

Mobile phones should be switched off in the Intensive Care Unit, operating theatres and special care nursery as they may interfere with medical equipment.

In general ward areas mobile phones should be turned off when at the patient bedside. Mobile phones may be used in the patient lounges or corridors. Patients should move away from medical equipment when using a mobile phone to ensure, if possible, that they are separated by a distance of at least half a meter.