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Our Pre-Admission Staff will call you the business day prior to your admission to confirm your arrival time, fasting instructions and explain any clinical preparation. If you have not received a call or will be difficult to contact please phone the hospital on (02) 9900 7546 after 2.00pm the business day prior to your admission.
The customer services team will also contact you the business day prior to your admission to explain any out of pocket expenses associated with your admission. We ask that you finalise these expenses on admission. If you do not have any out of pocket expenses you will not receive a call.
Your doctor will make a booking and inform you of your admission time. Please arrive at the time your doctor has arranged. You do not need to confirm your booking or admission time with the Mater.
You will need to fast for your anaesthetic. Please follow your doctor's instructions regarding specific preparation and fasting instructions.
Shower before you come to the hospital, use minimal make-up and, for comfort following your procedure, wear loose clothing.
Report to the Day Surgery Unit on level two of the hospital.
Please do not bring cash, jewellery or valuables of any kind. The Mater cannot be responsible for any valuables or missing items.
When discharged please visit the day surgery reception to settle your account. We accept payment by cash, EFTPOS (check your daily limit), Visa, MasterCard, Amex and cheque, but not Diners Club. Following health fund payment of your claim, any balance owing will be debited to your credit card.