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Our Pre-Admission staff will call you the business day prior to your admission to confirm your admission time, give you your fasting instructions and explain any clinical preparation. If you have not received a call or will be difficult to contact, please call (02) 9923 7115 after 2.00pm the business day prior to your admission.
The customer services team will also contact you the business day prior to your admission to explain any out of pocket expenses associated with your admission. We ask that you finalise these expenses on admission. If you do not have any out of pocket expenses you will not receive a call.
Please shower before you come to Mater Clinic Theatres, use minimal make-up and, for comfort following your procedure, wear loose clothing. Do not wear nail polish or jewellery.
Report to the Mater Clinic Theatres in the Mater Clinic access is from the lifts of the Mater Clinic car park or via the Mater Hospital.
Do not bring cash, jewellery or valuables of any kind as the Mater Clinic cannot be responsible for any valuables or missing items.
When discharged please visit the Mater Clinic Theatres reception to settle your account. We accept payment by cash, EFTPOS (check your daily limit), Visa, MasterCard, Amex and cheque, but not Diners Club. Following health fund payment of your claim, any balance owing will be debited to your credit card.